Manage and control
your telephony platform

ANALYTICS
AGILE Suite

ANALYTICS

Analytics is one of the most complete and user-friendly
web application for monitoring and analyzing fixed and
mobile phone traffic within an organization.

Disposing of a great flexibility, the Analytics solution
can integrate into your environment easily and will offer
a multitude of relevant indicators such as real-time
dashboards, consolidated reports on costs, usage and
trends for example. Its variety of additional functionalities
(telephone asset management, extensive analysis on the
quality of communication, verification of compliance of
recorded calls, supervision of contact center activity, etc.)
offers our customers the optimal control of all telephony related
activities.

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AGILE Suite

Developed to increase the productivity of the employees
around unified communications, Agile Suite is a set of
user-friendly and intuitive.
The Agile provisioning application dramatically reduces
the time required to deploy Cisco IP phones and simplifies
the day-to-day change processes in your telephony
ecosystem. Activating all collaboration services for a new
joiner – phone line, voicemail, presence status, call rights,
instant messaging, video conferencing etc. – will take less
than 1 minute for example. Designed to be simple to use
and configure, Agile provisioning adapts to your business
procedures and not the other way around.

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What they think of us

Analytics and its dedicated Hospitality module are great tools to manage phones at CHUV, for employees as for patients. Recently, we have introduced Agile Provisioning for IpPhone and we are very happy with its functionality
Within the institution, the Analytics Hospitality project was a major technical challenge for transforming telephony service for patients (and associated business processes) in a simple, modern solution perfectly adapted to the needs of all users involved (patients, admissions staff, caregivers, telephone operators, finance staff)
Flexcom Company always listens to its customers and demonstrates a great agility. Response time and product scalability are the strongest value of Flexcom